Shipping & returns
Delivery cost
Delivery is free on every order of €70 or more. Below that, it costs €5.90 regardless of the number of items.
Where we ship
We currently deliver to mainland France, Belgium, Luxembourg and Monaco.
Timing
Your parcel is packed and shipped within 2 working days of payment confirmation, then allow 2–4 working days in transit.
Cancellation and returns
You have 14 days from delivery to return an unopened product in its original packaging. For hygiene reasons, opened cosmetics cannot be taken back. Email us to arrange the return; the refund is issued within 14 days of receiving the parcel.
Damaged parcel
If your parcel arrives damaged, send us a photo within 48 hours and we will replace or refund the product.